akaktoys

Due to the time difference, our customer service will reply your email within 24 hours, except Sundays.

According to our shipping statistics, 95% of the parcels will pass through customs smoothly.

If the parcel is unexpectedly detained by customs, we recommend that customers contact customs first to explain the contents of the parcel, hoping that customs will release the parcel.

If customs still cannot release the parcel, we can refund the full amount.
We guarantee that you will not lose any money.

We can deliver to most countries in the world. If you are in some special places, please consult our customer service team.

If the item you received is not as described or is defective, please contact us within 24 hours of receiving the order and send photos and videos, we will solve the problem for you in time. We will arrange to send the correct item or refund your full payment.

If the customer is not satisfied with the product, they need to pay the shipping fee and return the product to our warehouse for a refund. The return period is 30 days after receiving the package.

If you have not received your package for more than 60 days, please contact us for a full refund.

Order processing time: 3 business days.
Delivery time: 10-15 business days.
Shipping cost: Free.